Sales CRM Comparison
Relay vs Copper
Relay vs Copper: CRM That Works Everywhere, Not Just Gmail
No ecosystem lock-in with more features for less
Feature Comparison
| Feature | Relay | Copper |
|---|---|---|
| Starting Price | $19/user/month | $23/user/month |
| Email Support | Gmail + Outlook | Gmail only (full features) |
| Lead Scoring | Built-in scoring engine | Not available |
| Help Desk | Full-featured, built-in | Not available |
| Quotes & Proposals | Included | Not available |
Why Teams Switch from Copper to Relay
Here's what customers tell us when they migrate from Copper
Works with Gmail, Outlook, or any email provider
Built-in lead scoring to prioritize outreach
Quotes and proposals for faster deal closing
Full help desk included for customer support
Meeting scheduler without third-party tools
Full Feature Breakdown
R
Relay
Sales CRM + Help Desk
$19/user/month
15-minute setup
Sales + support unified
- Deal pipeline with Kanban board
- Lead scoring & qualification
- Activity logging & timeline
- Quotes & proposals
- Two-way email sync
- Meeting scheduler
- Built-in help desk & ticketing
- Sales analytics & forecasting
C
Copper
Google Workspace CRM with limited standalone value
$23/user/mo
Complex setup
Sales only — no support tools
Pros:
- Deep Google Workspace integration
- Easy Gmail sidebar experience
- Automatic contact and email capture
- Simple, clean interface
Cons:
- Only works well with Google Workspace
- Limited for non-Google email users
- Basic reporting and analytics
- No customer support features
Ready to Make the Switch?
Join teams who've switched from Copper to Relay and manage sales + support in one platform.
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