Everything You Need to Deliver Exceptional Support
Relay combines AI intelligence, omnichannel support, and powerful automation to help your team resolve tickets faster, keep customers happy, and scale without limits.
Start Free TrialAI Reply Suggestions
Draft Perfect Replies in Seconds
Knowledge Base
Self-Service That Actually Works
Workflow Automation
Automate the Repetitive, Focus on the Complex
Macros & Templates
One-Click Responses for Common Questions
Omnichannel Inbox
One Inbox for Every Channel
Embeddable Widget
Support Right Where Customers Need It
SLA Management
Never Miss a Response Deadline
Analytics & Reporting
Data-Driven Support Decisions
Sentiment Analysis
Know How Customers Feel Before You Respond
Shopify Integration
E-Commerce Support with Full Order Context
Built for Modern Support Teams
AI-Powered
AI suggestions, sentiment analysis, AI-suggested article recommendations, and smart automation reduce manual work, while one-click comprehensive analysis speeds up resolutions.
Automation-First
Workflows, macros, and a built-in Knowledge Base handle repetitive tasks so your team focuses on complex issues.
Data-Driven
Real-time analytics and reporting give you visibility into team performance and customer satisfaction.
Ready to Transform Your Support?
Start your free trial and see how Relay's features work together to deliver exceptional customer experiences.
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