What You Can Do With Relay
Whatever job your support team is trying to get done, Relay bundles the AI knowledge base, grounded reply drafts, and automation to do it — included at a flat $19/user/month.
Start Free TrialScale Customer Support Without Hiring More Agents
Handle more tickets with the team you already have. Relay bundles a free AI knowledge base, AI reply drafts, and automation so each agent does more — without sacrificing quality.
Handle E-commerce Order Support in One Inbox
Answer "where is my order?" in seconds. Relay brings Shopify and Amazon order context into every conversation, with AI reply drafts and a free knowledge base — on flat per-seat pricing.
Customer Support Built for SaaS Teams
Resolve technical questions faster and deflect the repetitive ones. Relay gives SaaS teams an AI knowledge base, grounded reply drafts, and an omnichannel inbox at a flat per-seat price.
Reduce First Response Time Without Cutting Corners
Get to customers faster with AI reply drafts, smart routing, and self-service that handles the easy questions — so agents focus on responding, not searching.
Automate Customer Support End-to-End — Without Losing Control
Relay understands every inbound message, resolves the routine ones automatically, executes real actions like return labels under your policies, and hands the rest to your team with the work already done.
See it on your own support
Start a free trial — AI reply drafts and a built-in knowledge base are included, with no per-resolution fees.