๐ŸŽ“Education

Support for Schools & EdTech

Help students, parents, and educators get answers quickly. Built for educational institutions and learning platforms.

50%
Ticket Deflection
4.7/5
Student Satisfaction
<1hr
Response Time

Education Support Challenges

Seasonal Volume Spikes

Enrollment periods and semester starts create massive ticket surges.

Multiple Stakeholders

Students, parents, teachers, and administrators all need different support.

Technical Support

Learning platform issues require quick resolution to avoid disruption.

Accessibility

Support must be accessible to users with different needs and abilities.

How Relay Helps

Self-Service Knowledge Base

Let users find answers to common questions without waiting for support.

Knowledge Base

Smart Ticket Routing

Automatically route tickets to the right department based on content.

Automation

Multi-Language Support

Serve diverse student populations with multi-language capabilities.

Localization

AI-Assisted Responses

Handle volume spikes with AI that suggests accurate responses.

AI Features

Common Education Use Cases

Enrollment inquiries
Technical support
Billing and financial aid
Course registration
Grade inquiries
Platform troubleshooting

Popular Integrations for Education

Connect the tools your education team already uses

Ready to Transform Your Education Support?

Join EdTech platforms who deliver exceptional support with Relay.

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