Integration

Embeddable Widget + Relay

Add support directly to your website or app

Embed a customizable support widget in your website or application. Let customers browse help articles and submit tickets without leaving your site.

Setup time: 5 minutes
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What You Can Do

Customizable appearance and colors
Knowledge base article search
Ticket submission form
Custom form fields
Mobile-responsive design
JavaScript SDK for advanced use
Position and trigger customization
Multi-language support

Get Started in 5 minutes

Connect Embeddable Widget to Relay with these simple steps

1

Configure Widget Appearance

Customize colors, position, and branding in the Widget settings.

2

Add Script to Your Site

Copy the embed code and add it to your website's HTML.

3

Set Up Forms (Optional)

Create custom contact forms with the fields you need.

Why Connect Embeddable Widget?

Seamless Experience

Customers get help without leaving your site, reducing friction.

Self-Service First

Surface relevant help articles before customers submit tickets.

Branded Support

Customize the widget to match your brand perfectly.

Perfect For

Website support widget
In-app help center
SaaS product support
E-commerce customer service

Frequently Asked Questions

Can I customize the widget appearance?

Yes! You can customize colors, position, launcher icon, greeting text, and more to match your brand.

Does the widget affect page load speed?

Our widget loads asynchronously and is optimized for performance. It won't slow down your page.

Can I use the widget in a mobile app?

Yes, we provide SDKs for iOS and Android, as well as React Native support.

Is the widget GDPR compliant?

Yes, the widget respects user privacy preferences and can be configured to work with cookie consent tools. No tracking cookies are set until consent is given.

Can I show the widget only on certain pages?

Absolutely. You can control widget visibility programmatically using our JavaScript SDK, showing it only on specific pages or under certain conditions.

Does the widget support live chat?

The widget supports both ticket submission and real-time messaging. You can enable live chat mode for instant conversations with your support team.

Ready to Connect Embeddable Widget?

Set up in 5 minutes and start delivering better support today.

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