Stripe + Relay
See customer billing context right in the ticket
Connect Stripe to Relay so agents see a customer's billing profile alongside their support conversation. Answer payment and subscription questions faster, with the context already on screen.
What You Can Do
Get Started in 5 minutes
Connect Stripe to Relay with these simple steps
Connect Stripe
Add your Stripe connection in Integrations so Relay can match customers to their billing profile.
Match Customers
Relay links a customer's support conversation to their Stripe profile, surfacing billing context in the sidebar.
Answer With Context
Agents see the relevant billing details next to the conversation and respond without leaving Relay.
Why Connect Stripe?
Billing Context on Every Ticket
Stop asking customers to confirm account details — the Stripe profile is right there in the sidebar.
Faster Billing Answers
With context on screen, agents resolve payment and subscription questions in fewer replies.
One Place for Support
Handle billing tickets in the same inbox as every other channel, with AI drafts and macros.
Perfect For
Frequently Asked Questions
What does the Stripe integration show?
It surfaces the matched customer's Stripe billing profile alongside their support conversation, so agents have payment and subscription context without opening Stripe.
Is the Stripe integration secure?
Yes. Relay uses your Stripe connection to read the context agents need to support customers, and surfaces it inside the ticket rather than exposing the full Stripe dashboard.
Can agents use AI reply drafts on billing tickets?
Yes. Billing tickets work like any other conversation — the AI drafts grounded replies from your knowledge base, and your agent reviews and approves before sending.
Ready to Connect Stripe?
Set up in 5 minutes and start delivering better support today.
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